Consolidate, Secure, Conquer.

**Aura Tech** is the single, powerful platform built to centralize every critical IT function, eliminating complexity and enhancing productivity.

Aura Tech Helpdesk Ticketing System Interface

All-in-One Power. Zero Complexity.

The 19 features of Aura Tech are logically grouped to optimize workflows across your entire IT department.

Pillar I: Security & Credentials

Secure Password & Credential Vault

Safeguard all sensitive access data, including standard **Password Management** and hidden **Wi-Fi Password Management**. Use **Secure Credential Delivery** to share access temporarily without exposing raw secrets.

  • Role-based access control
  • Audit logging for all access
Screenshot of Secure Password Vault

Integrated Contact & Staff Directory

Keep external vendors, partners, and internal staff centralized. The **Contact Management** module is perfect for managing vendor details, while the **Staff Directory** streamlines internal communication and reporting.

  • Vendor category tagging
  • Quick search and filter
Screenshot of Contact Management form

Pillar II: Infrastructure & Monitoring

Network & Device Configuration Control

Automate and secure your network operations. Features include automatic **Network device config backups**, real-time **Device uptime managment**, and continuous **WAN connection monitoring**.

  • Version control for configurations
  • Automated alerts via **Slack integration via webhooks**
Screenshot of Network Configuration Manager

Visual Mapping & Asset Location

Visualize your physical and logical infrastructure. **Network Diagraming** provides a dynamic topology view, while **Building mapping** allows you to instantly locate assets on a floorplan. Combine this with **Port mapping** to trace any cable connection instantly.

  • Interactive drag-and-drop diagramming
  • Real-time asset synchronization on maps
Screenshot of Network Topology Viewer Screenshot of Facility Maps & Asset Locator

Pillar III: Employee & Asset Lifecycle

Ticketing, Documentation & Shared Guides

Manage all support requests via the integrated **Helpdesk Ticketing System**. Use the centralized **Documentation** module for internal knowledge, and create simplified **User sharable guides** to empower staff self-service.

  • Full customer conversation log
  • Priority and status management
Screenshot of Helpdesk Ticket Conversation

Inventory & Renewal Management

Maintain a true single source of truth. The **Inventory** module tracks all physical assets. Seamlessly manage software and license lifecycles with the **Renewal of software and Assets** dashboard, ensuring you never miss a critical expiration.

  • Full asset audit history
  • Renewal price history tracking
Screenshot of Master Equipment Inventory List Screenshot of IT Asset & Renewal Dashboard

PTO and Time Sheet Management

Keep track of team availability and project hours directly in your IT platform. Use **Time sheet managment** for project billing and the **PTO management** system for approving leave requests quickly and transparently.

  • Integrated calendar views
  • Visibility into pending and available hours
Screenshot of PTO Management and Pending Requests

Simple Pricing. Powerful Results.

Choose the plan that fits the scale and complexity of your IT environment. All plans include 24/7 technical support and all 19 core features.

Aura Starter

Best for small teams and startups.

$99 /mo
  • Up to 10 Users
  • Unlimited Credentials
  • 100 Asset Limit (Inventory)
  • Core Ticketing & HR Suite
  • Dedicated Account Manager
Select Starter
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Aura Pro

The perfect solution for growing businesses.

$299 /mo
  • **Unlimited** Users & Assets
  • Advanced Network Monitoring
  • Full HR/PTO & Time Sheet Suite
  • Interactive Mapping (Building & Network)
  • Priority Email Support
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Aura Enterprise

Tailored for large organizations and MSPs.

Custom Quote
  • Everything in Pro
  • **Single Sign-On (SSO)**
  • Dedicated Account Manager
  • Advanced API Access
  • 99.99% Uptime SLA
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Not sure which plan is right?

Request a demo or contact us for a personalized recommendation based on your IT team's size and needs.

Get Connected.

Start your journey to unified IT management. Fill out the form below or reach out directly.

Or reach us directly:

sales@auratech.com
(800) 555-AURA